1. General

1.1. These terms govern all transactions made through the Essence Luxury Hair Company online store.
1.2. By placing an order on our website, you confirm that you are at least 18 years of age or have obtained parental consent to enter into a contract.
1.3. We reserve the right to modify or amend these terms at any time without prior notice. Changes will be effective immediately once posted on our website.

2. Products and Pricing

2.1. All products displayed on our website are subject to availability.
2.2. Prices for products are quoted in [insert currency] and are exclusive of shipping fees, taxes, and any applicable customs charges.
2.3. We reserve the right to change prices at any time without prior notice. However, any changes will not affect orders already placed and confirmed.

3. Orders

3. Orders
3.1. Once an order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order.
3.2. We reserve the right to accept or decline any order for any reason. In the event your order is canceled, a full refund will be processed immediately.
3.3. Orders cannot be amended once they have been dispatched

4. Payment

4.1. Payment is required in full at the time of placing your order. We accept the following payment methods: [List of payment options].
4.2. All payment information is securely handled in accordance with our Privacy Policy.

5. Shipping and Delivery

5.1. We aim to dispatch orders within [insert time frame]. Shipping times may vary depending on your location.
5.2. We are not responsible for delays caused by couriers or customs processing in your country.
5.3. Shipping costs will be calculated at checkout based on your delivery location.
5.4. It is the customer’s responsibility to provide accurate shipping information. We are not liable for any loss or damage caused by incorrect details.
5.5. For international orders, the customer is responsible for any additional customs duties or taxes imposed by the destination country.

6. Returns and Refunds

6.1. Due to the nature of our products (hair extensions, wigs, and related items), all sales are final. We do not accept returns or exchanges unless the product is faulty or damaged upon receipt.
6.2. If you receive a faulty or incorrect item, you must notify us within 7 days of delivery. We will arrange for a replacement or refund, provided the product is unused, in its original packaging, and accompanied by proof of purchase.
6.3. Refunds will be issued to the original payment method used for the purchase. It may take up to [insert number of days] business days for the refund to be processed.

7. Product Care

7.1. We provide guidelines for the proper care of all our hair products. Failure to follow these instructions may result in damage, for which we are not liable.
7.2. Hair care products are to be used at your own risk. We are not responsible for any adverse reactions resulting from the use of third-party products in combination with our hair extensions or wigs.

8. Intellectual Property

8.1. All content on our website, including images, text, logos, and product descriptions, is the intellectual property of Essence Luxury Hair Company and may not be copied, reproduced, or distributed without prior written consent.

9. Privacy

9.1. We value your privacy and handle all personal information in accordance with our Privacy Policy. By using our website, you agree to the collection and use of information as outlined in the policy.

10. Limitation of Liability

10.1. Essence Luxury Hair Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products.
10.2. In the event of a product defect or error, our liability is limited to the cost of the product in question.

11. Governing Law

11.1. These terms are governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising from the use of our website or purchases made will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [insert contact details].